Payments

For your convenience, we offer multiple payment methods that are secure and encrypted.

Online Payments - Credit Card / Debit Card
We offer end to end encrypted credit card / debit card payments. Our payment gateways are authenticated and verified by 3-D secure. 3-D Secure is a protocol designed to be an additional security layer for online credit and debit card transactions.

You will be redirected to Bank Al Falah’s safe payment gateway to make payments via the following credit / debit cards.

  • VISA
  • MASTER

2 Checkout- PayPal, AMEX , Discover, JCB
We now accept payments through PayPal, American Express, Discover and JCB via 2Checkout.

What is 2Checkout?
For your convenience, we have collaborated with 2Checkout to provide a secure and reliable platform for making online transactions. Your private information and card details are 100% safe with 2Checkout as they comply with latest online security standards.

Follow these easy steps to process your payment:

  1. After entering Contact Information and Shipping details on Checkout, Continue to Payment
  2. At Checkout Payment, select the following Radio Button to pay via PayPal, AMEX, JCB or Discover
  1. After clicking “Complete Order”, you will be redirected to 2Checkout’s secure payment gateway
  2. Select one of the two icons on the 2 Checkout Portal
  • To pay using a PayPal account select the PayPal Logo
  • Or check out as a guest with the “Credit Card” option to pay with your AMEX, JCB or Discover card
  1. To pay using PayPal click “Continue to PayPal”
  2. You will be safely redirected to the PayPal website where you can log in and process the payment for your Sapphire Online order
  3. To pay using AMEX, Discover or JCB, simply select the credit card icon, and enter your Billing and Card details to Place your order

2Checkout (PayPal, AMEX, Discover ) - Terms & Conditions

  1. If damaged or incorrect items are delivered, please contact us at wecare@sapphireonline.pk and provide the following for further evaluation
  2. Sapphire and 2Checkout have the right to refuse compensation or refund for damaged articles if this information is not provided:
  • Order Number
  • Images of the delivered article with visible issue
  1. Orders dispatched or processed cannot be cancelled or edited
  2. In case of quality issue identified while dispatching the order, Sapphire will remove the concerned items from your original order. Refund will only be processed for the items excluded from the order, not the entire value of the order
  3. If the customer refuses to accept the order at the time of delivery, Sapphire is not liable to refund or compensate for the order amount
  4. If the Parcel is on hold by the Customs department of the shipping country, the customer is liable to provide all relevant and required documentation to the authorities. Sapphire is not liable to refund the amount for non-clearance of the Parcel

SafePay
You can now pay for your Sapphire order with Safepay’s secure payment platform. Select SafePay as your payment method at Checkout. You will be safely redirected to Safepay’s secure payment gateway. Your total transaction value will include shipping charges calculated at checkout if applicable.

 Note: In case of any chargebacks, please contact your bank for assistance. For further queries contact us at +92(0)42 111-738-245 or Email us at wecare@sapphireonline.pk